We offer several delivery options to customers within the Central Coast NSW region and surrounding areas. Delivery timeframes are estimates only; however, your rights under the Australian Consumer Law (ACL) still apply if delivery is unreasonably delayed.
Click & Collect is available from our store during business hours. You will receive a notification when your order is ready for collection. Please bring your order confirmation and valid ID when collecting your items.
Delivery timeframes vary depending on location and order volume. We will contact you if delays occur.
For orders outside our local delivery area, please contact us before purchasing. You can reach us via the website or by phone with details of the products you wish to order and your delivery address. We will provide a shipping quote and delivery options.
Most out‑of‑area orders are shipped via Australia Post unless otherwise arranged.
If you request Authority to Leave, the parcel may be left unattended at the delivery address.
If you prefer a signature on delivery, please advise us before dispatch.
If your order arrives damaged or appears to be missing items:
We will arrange a repair, replacement, or refund in accordance with the ACL.
Orders are typically dispatched within 1–2 business days.
If an item becomes unavailable after you place your order, we will contact you to offer a refund, replacement, alternative product, or revised delivery timeframe.
All payments are processed securely through third‑party payment providers. We do not store your full credit card details.
Payment is taken at the time your order is placed. Orders will not be dispatched or prepared for collection until payment is successfully processed.
All prices are in Australian dollars (AUD) and include GST.
We may refuse or cancel an order if fraudulent or unauthorised activity is suspected. Additional verification may be required.
If you have any questions about shipping or payment, please contact us at:
contact@coastalruraltraders.com.au
