Terms & Conditions
By purchasing from www.coastalruraltraders.com.au, you agree to abide by our terms & conditions:
RETURNS & FAULTY PRODUCTS
If a product is faulty, please follow the below procedure:
- Please advise us via email or phone and quote your invoice number (located in the top centre below the 'Coastal Rural Traders' logo).
- Please do not send returns before requesting a Return Authorisation (RA aka Credit Note #) number.
- Notification of a faulty item on delivery must be reported within 7 days of your delivery. After this period, any faulty item will be subject to that manufacturer’s warranty procedures and time frame. This differs between manufacturers. (Please contact us for further details. Please note, we are bound by the decisions made by the manufacturer and/or distributor of the product. The staff at www.coastalruraltraders.com.au do not make the decisions on whether a fault is covered under warranty).
- Any product that is faulty on delivery will be replaced. If we cannot replace the item, we offer you the choice of a refund, store credit or a suitable substitute.
- Photographic proof is generally satisfactory evidence to support a claim for a faulty product. If it is not possible to provide photographic proof of the fault, you will be required to return the product to us.
- After you have received your RA number you will be responsible for shipping the product to us (unless it was faulty on delivery). However, www.coastalruraltraders.com.au will cover the postage of the replacement for a faulty product.
We DO NOT accept returns unless we have issued an RA number
After we received a returned item (not faulty) we will refund the money, minus a 20% re-stocking fee.
Items discounted or on sale cannot be returned for exchange or refund because you have changed your mind. We will only accept these returns if the product was not as advertised or was faulty.
Please note that custom orders (for example NLIS tags and printed management tags) are not returnable
Each product has its own manufacturer/distributor warranty policy. Please contact us for further details shall the information found in the product description on this website not suffice. Shall the product be faulty please refer to the Returns and Faulty products procedure on this website.
In the rare instance that an error is made on the advertised price of a product below what it's supposed to be, either on our website or in our weekly newsletter, we reserve the right to correct the error.
We are totally committed to protecting the privacy of our customers. We will not disclose information about our customers to third parties except where necessary in providing a service to you (e.g. mailing products), or unless we are required by law to do so.
GENERAL TERMES & CONDITIONS
- Information on the Website
Whilst every effort is made to update the information contained on this website, neither www.coastalruraltraders.com.au Pty Ltd nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. www.coastalruraltraders.com.au Pty Ltd reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk.
- Trade Marks
The trade marks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of www.coastalruraltraders.com.au Pty Ltd.
- External Links
External links may be provided for your convenience, but they are beyond the control of www.coastalruraltraders.com.au Pty Ltd and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of www.coastalruraltraders.com.au Pty Ltd.
- Public Forums and User Submissions
www.coastalruraltraders.com.au Pty Ltd is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by www.coastalruraltraders.com.au Pty Ltd. www.coastalruraltraders.com.au Pty Ltd reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
5.4 violate any copyright, trade mark, other applicable Australian or international laws or intellectual property rights of the Website Owner or any other third party;
5.5 submit contents containing marketing or promotional material which is intended to solicit business.
- Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify www.coastalruraltraders.com.au Pty Ltd against any loss, liability, damage or expense of whatever nature which www.coastalruraltraders.com.au Pty Ltd or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
www.coastalruraltraders.com.au Pty Ltd makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
- Disclaimer of Liability.
www.coastalruraltraders.com.au Pty Ltd shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither www.coastalruraltraders.com.au Pty Ltd nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
- Use of the Website.
www.coastalruraltraders.com.au Pty Ltd does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to www.coastalruraltraders.com.au Pty Ltd that you are legally entitled to do so and to make use of information made available via the website.
10.1 Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and www.coastalruraltraders.com.au Pty Ltd in relation to your use of the website. Neither yourself, nor www.coastalruraltraders.com.au Pty Ltd shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and www.coastalruraltraders.com.au Pty Ltd in respect of your use of the website.
www.coastalruraltraders.com.au Pty Ltd may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
No indulgence or extension of time which either you or www.coastalruraltraders.com.au Pty Ltd may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
www.coastalruraltraders.com.au Pty Ltd shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scrip to and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
10.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Australia without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Australia in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
10.8 Comments or Questions.